Leveraging Task Mining for Process Automation
Companies are increasingly leveraging robotic process automation (RPA) as part of their core digital transformation strategy. Task mining is used to identify repetitive, rule-based, and time-consuming tasks that can be automated, freeing employees to focus on more critical activities.
Supercharge your Automation Strategy
Knoa task mining for both enterprise systems and productivity applications provides data driven insights to design automation strategies that result in improved employee productivity. With its focus on analyzing real user tasks, Knoa augments standard RPA products.
Identify Automation Targets
By analyzing user interactions at the micro level, task mining can pinpoint tasks that are best candidates for automation, such as data entry, manual data transfer between different systems, report generation, or email processing.
Automation potential is determined based on:
- task frequency and volume
- repetitiveness of tasks
- volume of user induced errors
- transactional nature of tasks
Measure the Business Impact of Automation
After discovering potential automation opportunities, task mining is also used to project the potential impact (cost savings) of automation, helping enterprises prioritize the automation initiatives. Knoa’s financial impact analysis is used to secure management buy-in for RPA investments.
ANALYST BLOGSolution Highlights
Measure
- Discover as-is processes
- Tasks performed in both enterprise and productivity applications
- Process bottlenecks and error prone transactions
Analyze
- Repetitive work and error prone transactions
- Prioritize automation opportunities
- Measure the business impact of automation
Improve
- Streamline process workflows
- Reduce complexity of processes or applications
- Improve workforce productivity
Benefits of Knoa Task Mining
- Complete visibility into processes executed across different systems
- Fact based approach for intelligent automation
- Ability to measure the ROI of automation initiatives
Security and Privacy
- Secure cloud deployment
- European zone only access
- Anonymized user data
- No capture of sensitive personal information
- No capture of screenshots or keystrokes
- Compliance with GDPR (General Data Protection Regulation)
- Physical segregation of customer data stores
Knoa Task Mining Analytics
What is the profile of errors generated by robots?
What is the profile of errors generated by users?
What is the potential financial impact of automation?
Which tasks should be targeted for automation?
Related Resources
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Learn how Knoa Task Mining can help you Identify and prioritize automation opportunities and measure the business impact of RPA projects
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