Task Mining for the Modern Enterprise
Drive Successful Digital Transformation Projects and
Improve Business Process Execution with Unique Data and AI-Powered Insights
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The Business Value of Knoa Task Mining
“Organizations utilizing Knoa Task Mining see a payback period of just 5 months and an average 30% increase in business process efficiency.”
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The Value of Knoa Task Mining and User Analytics
Improve Productivity
End-user issues slow productivity and create bottlenecks. Knoa Task Mining improves productivity by reducing end-user errors up to 50%.
Optimize Processes
Software usage and process inefficiencies cost businesses billions of dollars and hundreds of millions of lost hours. Knoa Task Mining helps reclaim lost hours by eliminating 90% of user issues.
Reduce Costs
Investing in Knoa Task Mining can result in up to 70% fewer support calls, reduced support response times, and training costs.
What our Customers are Saying
“With the insights provided by Knoa, we are now able to resolve each usability issue in the most appropriate ways – through increased training, business process modification, development of an SAP Fiori mobile application, or whatever else makes sense for that use case.”
Gibbons Saint Paul
Salt River Project
“Knoa data helps our support consultants reduce the time spent on user surveys by visually showing the who, when, how and where behind error messages. Knoa is a storehouse of useful information.”
Alexey Maksimenko
Severstal-Infocom
“We chose Knoa because we wanted to deliver targeted training exactly where it is needed, based on actual usage patterns of SAP applications.”
Julie Fawdington
Hewlett Packard Enterprise, Director of Technology
“Thanks to Knoa, we could migrate with absolute confidence and consolidate our systems into one as efficiently as possible, saving us time and money as we did so.”
Guillermo Elizeche
AES Corporation
“Knoa has been a critical tool during our SAP Suite on HANA migration, as it provides crucial information that previously required time-consuming outreach to each user.”
Ashton McDaniel
Graybar
“Knoa is helping us address not only typical software errors, but also issues related to cultural differences.”
Carmen Segoviano
ABB Mexico
“What really stands out for us is its flexibility. Knoa allows us to manage and understand employee response times across multiple software suites for even the most complex use cases, such as supply chain management.”
Luis Alberto Lenkiewicz
Edenor
“Knoa gives us visibility into critical SAP business functions for both performance and compliance. It enables us to accurately measure employee interactions with our CRM application, and provides analytics to help us address IT issues and improve the user experience more rapidly than ever before.”
Michael Connelly
AGL
Business Solutions
Artificial Intelligence
AI-powered observability with Knoa task mining and SAP generative AI.
Digital Transformation
Ensure success and maximize ROI of your digital transformation initiatives.
Process Optimization
Improve business process execution with end-to-end process visibility.
Process Automation
Identify automation opportunities and measure the business impact of RPA projects.
Help Desk
Optimize support desk operations and proactively address end user issues.
Cloud Migration
Ensure adoption and optimize value of cloud solutions.
Testing
Leverage task mining for improved test design, execution, and automation.
Workforce Productivity
Align employees, processes and technology with strategic business initiatives
User Adoption
Improve user adoption and engagement with new processes and technologies.
User Enablement
Optimize your user enablement program by focusing on specific training needs.
Knoa Products
Let’s Get Started
Learn how Knoa Task Mining can significantly improve the utilization and profitability of your enterprise software investment.
Schedule a Demo