Support

Knoa is committed to providing valuable resources and support to ensure you receive the maximum value from your enterprise software investment. Additionally, we provide a library of support documents and product guides to ensure your success.

Product Guides

Knoa offers support documentation that includes product installation guides, release notes, development tools and more. Our product guide library provides resources to support business users, IT staff as well as your development team. Access the guides here.

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Customer Portal Login

Log into the Customer Portal for access to your FTP site and documentation as well as information and tools to support your Knoa investment.

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Contact Support

For SAP Customers

To report an issue, open an SAP incident via the SAP Service Marketplace or via Solution Manager.

Please use:
Knoa’s Partner ID code: XX-PART-KNO

For Non-SAP Customers

To report an issue contact support@knoa.com. Include customer name, contact information and brief description of your issue.