Solutions

Our on-premise and cloud solutions address business-critical use cases designed to significantly improve engagement, performance, processes and value. Whether users are accessing SAP from their desktop or mobile devices, Knoa provides unmatched insight into user behavior to vastly improve adoption and usage.

S/4HANA Solutions

SAP S/4HANA Migration

According to LNS Research, taking user experience and analytics into account before, during and after deployment is critical to technology adoption.

Migrate to S/4HANA with confidence by utilizing user analytics to identify project priorities, measure success/adoption and prove ROI.

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Knoa for Fiori

Successful Fiori implementation and adoption starts with user data

Get the analytical insights you need to develop an intuitive user experience and ensure success for your Fiori and SAPUI5 projects.

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Knoa for Screen Personas

Supercharge your UX renewal projects with Knoa’s user analytics

Actionable end user data is the key to planning and executing a successful UX project. Knoa provides the intelligence for using Screen Personas to its fullest potential.

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Knoa for SuccessFactors

Optimize SAP SuccessFactors with User Experience Management (UEM)

Ensure employee retention, improve user adoption, and maximize workforce efficiencies with comprehensive user metrics.

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Business Solutions

Workforce Efficiency

“Untrained users can take up to 22.5 hours to achieve the same skill level that it takes a trained employee five hours to achieve.” - Gartner

Align enterprise software with key business activities. Identify and remove any impediments that can impact processes and workflow.

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Help Desk

"Seventy-four percent of problems reported to help desks are not detected by infrastructure management.” - Jean-Pierre Garbani, Forrester

Actionable intelligence provides the capability to significantly reduce the volume of support transactions and the mean time to resolution.

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Training

"Undertrained employees are at least five times more expensive to support, contributing to lost productivity." - Pat Phelan, Gartner

Identify key functions, departments and user communities that can benefit from training based on business needs.

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IT Transformation

"Sixty-two percent of issues customers encounter during ERP projects are user related." - Benchmark Partners

Optimize business-critical applications to support individual user and business outcomes. Provide broader insight into application effectiveness.

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Adoption

“Approximately 25% of business productivity is lost because of poor system adoption.” - 2012 SAP User Sustainment Award Winner

Gain productivity benefits by closing application adoption gaps. Ensure that critical systems are in sync with ever-changing business demands.

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Business Value

"By 2016 80% of CIOs will deliver a new architectural framework that enables innovation and improved business decision-making."

Accelerate business operations, drive change and reduce technology risk. Pinpoint compliance and security vulnerabilities.

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