Resources

Knoa’s library of resources for user experience analytics.

Use Cases

SAP S/4HANA
Use Cases and Content

Remote Worker Productivity
Use Cases and Content

Employee Productivity
Use Cases and Content

Oracle Cloud Migration
Use Cases and Content

Customer Success Videos

CUSTOMER SUCCESS VIDEO

Accelerate SAP Solution Adoption (12 minutes)

CUSTOMER SUCCESS VIDEO

Bunge Uses SAP UEM by Knoa to Rapidly Expand its SAP ERP Footprint in Brazil (2 minutes)

CUSTOMER SUCCESS VIDEO

Bunge: Leveraging the SAP User Experience Management by Knoa Application to Improve SAP System Usage (3 minutes)

CUSTOMER SUCCESS VIDEO

Bunge: A melhoria na utilização do sistema SAP com o SAP User Experience Management by Knoa (3 minutes)

CUSTOMER SUCCESS VIDEO

AGL Energy: How Can Fine-Tuning Business Systems Deliver a Superior Customer-Centric Experience? (1 minute)

CUSTOMER SUCCESS VIDEO

Boticário Group Uses SAP UEM by Knoa to Manage SAP ERP Performance (2 minutes)

CUSTOMER SUCCESS VIDEO

How Westcon-Comstor used SAP UEM by Knoa to Accelerate their Global SAP ERP Rollout (2 minutes)

CUSTOMER SUCCESS VIDEO

AES Uses SAP UEM by KNOA to Facilitate S/4HANA Migration (3 minutes)

CUSTOMER SUCCESS VIDEO

Salt River Project Uses Knoa to Improve SAP User Adoption and Experience (3 minutes)

CUSTOMER SUCCESS VIDEO

Salt River Project Leverages Knoa UEM to Improve User Experience (2 minutes)

Case Studies

CASE STUDY – Tate & Lyle

Employee adoption: Leveraging real-time data to reduce user errors by nearly 50%, and to optimize training programs of cloud ERP apps

CASE STUDY – Graybar

Graybar: Streamline cloud migration, improve process management and optimize internal support

CASE STUDY – Hewlett Packard Enterprise

Hewlett Packard Enterprise: Enhancing Customer Service by Improving Employee Experiences

CASE STUDY

How AES Corporation, AGL Energy Limited, Boticário Group, Bunge Limited, Salt River Project, and Severstal Improved Performance and Productivity with SAP User Experience Management by Knoa

CASE STUDY – Exide Industries Limited

How Can Deeper Insight into User Experiences Improve System Performance and Adoption?

CASE STUDY – AES Corporation 

AES Corporation Leverages SAP User Experience Management by Knoa to Optimize the Migration of its New Platform Running SAP S/4HANA on SAP HANA Enterprise Cloud

CASE STUDY

American Snack Company Saves Millions by Leveraging User Analytics to Optimize SAP TM

CASE STUDY – AGL Energy

How Can Fine-Tuning Business Systems Deliver a Superior Customer-Centric Experience?

CASE STUDY – Salt River Project

How Did a Phoenix Power Utility Boost User Experience and Adoption of its Enterprise Applications?

CASE STUDY – Severstal

How Did Russia’s Largest Steel Company Identify SAP HANA® Database Performance Issues…

CASE STUDY – Boticário Group

How Did a Leading Cosmetics Company Beautify its Enterprise Software to Provide Customers with….

CASE STUDY – ABB

Investing in Digital Training and Enablement to Speed New Technology Usage and Adoption

Product Videos

PRODUCT DEMO

User Experience Management by Knoa Product Demo (9 minutes)

PRODUCT VIDEO

Getting Started with Knoa Analytics (6 minutes)

PRODUCT VIDEO

Supporting the Remote Workforce: Ensuring User Productivity with Analytics (5 minutes)

ANIMATED PRODUCT VIDEO

User Experience Management by Knoa Product Video for SAP (2 minutes)

PRODUCT OVERVIEW

User Experience Management by Knoa for SAP – Quick Overview (2 minutes)

PRODUCT VIDEO

SAP S/4HANA Migration: Ensure Success with User Analytics (2 minutes)

White Papers

WHITE PAPER

Optimize Your Oracle Cloud Migration and Increase ROI

WHITE PAPER

The Business Value of Higher Performing and More Efficient SAP Environments with SAP User Experience Management by Knoa

WHITE PAPER

Navigating a Successful SAP S/4HANA Implementation

WHITE PAPER

Humans Are Not Robots: Why Implementing New Technology Doesn’t Always Fix the Workplace

WHITE PAPER

Maximize Your Investment in SAP S/4HANA

WHITE PAPER

Enabling Employees Through Sustained Learning

WHITE PAPER

The “Five Ws” of User Experience Management

WHITE PAPER

The Data-Driven Move to SAP Fiori

WHITE PAPER

Five Behavior Modifications to Make Your SAP Fiori Implementation a Success

Webinars

WEBINAR

How Top Enterprises Optimize the Performance of their Software Apps and Supercharge Employee Productivity

WEBINAR

Accelerate User Productivity and Performance with the Only Digital Adoption Solution and Services that Does it All

WEBINAR

Using Analytics to Speed Time to SAP S/4HANA® and HANA Implementation

WEBINAR

Hear How AES Gained Critical User Insights to Accelerate their SAP S/4HANA Implementation

WEBINAR

Measuring and Optimizing User Performance: SAP User Experience Management by Knoa

WEBINAR

HANA 2.0 Migration: Knoa User Analytics to Drive Success

WEBINAR

Personalized, Responsive and Simple User Experience with Fiori and SAP User Experience Management by Knoa

Solution Briefs & Analyst Blogs

SOLUTION BRIEF

Improve Enterprise Application Software Adoption with User Experience Analytics

 ANALYST BLOG 

Intellyx Brief: Don’t Fly Blind As You Begin to Reopen Your Office

ANALYST BLOG

Intellyx Brief: Don’t Micromanage your Work from Home Staff: Five Principles of WFH Management

ANALYST BLOG

Planning on Implementing RPA? Be Sure to Manage the Risk

 SOLUTION BRIEF

Knoa for Remote User Support

ANALYST BLOG

EMA Brief: How Knoa’s User Experience Management can Optimize RPA for Value

 SOLUTION BRIEF

Measure What You Manage with SAP UEM by Knoa

 SOLUTION BRIEF

Knoa User Experience Management Solution Brief

 SOLUTION BRIEF

How to Ensure a Smooth & Successful SAP Fiori Migration

 SOLUTION BRIEF

SAP User Experience Management by Knoa Solution Brief

 SOLUTION BRIEF

Enterprises Take Control of Business Return on Application Investments

 SOLUTION BRIEF

Improve Business Results by Boosting User Efficiency

ANALYST BLOG

Deep Analysis: Knoa Task Mining Solution

Infographics, Ebooks & iViews

INFOGRAPHIC

Why You Need UEM

EBOOK

Ensure A Successful Oracle Cloud Migration

IVIEW

Drive Business Benefits with SAP User Experience Management by Knoa

EBOOK

Ensure a Successful SAP S/4HANA Migration

INFOGRAPHIC

The Business Value of SAP User Experience Management by Knoa

INFOGRAPHIC

Using SAP UEM by Knoa to Eliminate Workday Interruptions

INFOGRAPHIC

Using SAP UEM by Knoa through your Digital Transformation Journey