Knoa User Experience Management (UEM) Delivers Key Analytics to Streamline SAP S/4HANA and Fiori Migration Projects and Drive Adoption

UEM Software Provides User-Centric Analytics to More Effectively Design and Rapidly Deploy Strategic Applications that Result in Optimal Business Workflow and User Experience

New York, NY (March 22, 2016) – Knoa Software, a leading provider of user experience management (UEM) software, today announced the pivotal role UEM plays in support of SAP S/4HANA and Fiori deployments and migration projects. According to the company, enterprises migrating to SAP S/4HANA and Fiori can significantly streamline deployment time, reduce costs and increase user adoption through the analytics provided by Knoa UEM.

“Our software provides a unique array of user analytics to support organizations in developing a user-centric SAP S/4HANA migration strategy,” said Brian Berns, CEO of Knoa Software. “Feedback from recent customer engagements confirms that UEM accelerates project timelines and provides benchmark data to measure ROI. Additionally, it helps increase user adoption and retention, two key areas that have a direct impact on workforce optimization.”

While Fiori offers an intuitive, simplified user interface to optimize productivity and increase user satisfaction, Knoa UEM provides the capability to understand the extent to which existing SAP applications are effectively used today. Knoa UEM analytics help prioritize applications to migrate to S/4HANA and Fiori, by identifying workflows with a high degree of complexity and inefficiencies. Post-migration, Knoa UEM provides insight into the effectiveness of new applications so organizations can measure success and ROI. Through user analytics, enterprises have a deeper level of insight to identify adoption gaps, user challenges and workflow complexities that can impact SAP S/4HANA and Fiori investments.

According to LNS Research, taking user experience into account before, during and after deployment is critical to technology adoption. By engaging and understanding users early on in the process, they have a true sense of ownership and contribution to the success of the project.

Knoa UEM delivers actionable intelligence, enabling enterprises to identify business-critical issues and make adjustments before applying outdated, inefficient and complex processes to new SAP S/4HANA and Fiori projects. Additionally, the software provides the capability to measure and monitor continuous improvement.

Knoa UEM delivers powerful analytics to understand how users interact with enterprise applications, allowing them to:

  • Plan (identify issues/pains, use cases, workflow, etc.)
  • Design/build (identify personas, streamline processes, etc.)
  • Deploy and support (identify adoption gaps, performance issues, etc.)

To learn more about how Knoa UEM can help transform SAP S/4HANA and Fiori projects, visit: http://knoa.com/solutions/migrate-to-sap-s4hana.

About Knoa Software

Knoa Software delivers on-premise and cloud solutions that generate unique insights for the optimization of the end-user experience for solutions from vendors including SAP, Oracle and others. Knoa's patented software provides CIOs and business executives the actionable metrics needed to help ensure organizations and end-users realize the full value of their enterprise application investment. Headquartered overlooking Union Square in New York City, Knoa’s solutions help hundreds of global corporations and government organizations make impactful, real-time, fact-based decisions that enrich and maximize the experience for over a million end users. For further information, visit www.knoa.com or follow us at @knoasoftware on Twitter.

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