Knoa Software Granted U.S. Patent for Monitoring Computer Applications

Intellectual Property Protection Highlights Knoa's Focus on Delivering Innovative Solutions

NEW YORK, NY – July 30, 2013 – Knoa® Software, the leading provider of user experience and performance management software, has been granted patent number US 8,468,502 by the U.S. Patent and Trademark Office for the methodology behind the firm's user experience and performance management products.

"Knoa's goal has always been to provide customers with a superior and comprehensive technology to understand performance within the enterprise," said Timothy Murphy, Chief Technology Officer, Knoa Software. "Knoa Experience and Performance Manager (Knoa EPM) address a broad set of performance data and uniquely positions some of the largest corporations in the world to optimize performance and realize value. We are gratified that our work has been recognized with a U.S. patent."

Knoa EPM enables Global 5000 companies to realize the full value of their CRM and ERP investments. Customers can chart a path to best-in-class performance across a wide variety of performance metrics. Knoa EPM's analytics accurately assess overall business process performance and provide an early indication of system, user and business process errors before they reach the support desk or worse, the customer. This enables Knoa customers to improve operations and reduce cost for IT service and support and operations.

About Knoa Software

Knoa® Software delivers on-premise and cloud-based solutions that monitor, measure and manage how end-users are utilizing enterprise applications to optimize end-user experience, enhance user performance, and deliver return on investment. Uniquely, Knoa automation provides complete and deep insight into all activities, by user, for each application monitored. 20 percent of the Fortune 50 and hundreds of Global 5000 companies have already licensed Knoa software to power their user experience and optimize their performance. For more information visit www.knoa.com. You can also follow us on Twitter: @knoasoftware.

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