Entries tagged with “User experience”

How Did a Phoenix Power Utility Boost User Experience and Adoption of its Enterprise Applications?

By Knoa Jan 09, 2018

User Experience ManagementUser experienceUEM

Gain insight into how Salt River Project improved user experience company-wide by gaining insight into how employees interacted with its SAP software. Learn how SAP UEM by Knoa gave full visibility into employee engagement with enterprise applications to speed issue resolution and improve the user experience.

Source: http://s3.amazonaws.com/knoa.com/Salt-River-Use-Ca...

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Your APM Technology Isn't Monitoring Your Most Valuable Resource: Your Users

By Knoa Nov 06, 2017

User experienceUserUser AnalyticsUser Experience Management

Many businesses rely on application performance management (APM) tools to monitor and manage software application performance and availability -- and most of them are unaware of how much critical information they're missing out on. As powerful as APM tools are, they've always missed this very important piece of the puzzle: the experience of the user.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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Knoa CEO Explains What Makes a Good User Interface

By Knoa Sep 01, 2017

UserUser interfaceUser experience

A good user interface can have a powerful impact on the usability and user experience of an application. In this article recently published in Forbes, our CEO Brian Berns, shares his insight on what makes an interface good, and some of the risks organizations may face when it settles for a bad interface. Ultimately a good interface is one that enables efficiency, increases productivity, supports end users and saves your organization money.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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