Entries tagged with “User Support”

How Did a Leading Cosmetics Company in Brazil Beautify its Enterprise Software to Provide Customers with Their Beloved Products?

By Knoa Oct 05, 2018

User Experience ManagementUser SupportUser experience

Learn how Boticário Group utilized SAP® User Experience Management (SAP UEM) by Knoa to gain insight and visibility into how employees are engaging with its SAP ERP system to identify and address business issues with the most significant impact on user productivity and performance.

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