Entries tagged with “User Analytics”

Focus on Your People to Make Your Internet of Things Investment Payoff

By Knoa Jul 14, 2017

IoTUser Experience ManagementUserUser Analytics

The Internet of Things is powered by usage patterns created by data and sensors. But its reliance on “things” and “smart” objects distracts from the fact that the Internet of Things is predominantly based on input from . . . people. In this article, Bogdan Nica weighs in on what happens when the people utilizing the technology aren’t using it correctly and the importance of the workforce possessing the skills to use new technology. How can the Internet of Things avoid a classic “garbage in, garbage out” scenario?

Source: https://www.forbes.com/sites/sap/2017/07/14/focus-...

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Knoa CEO Offers Insight on How to Drive User Adoption and Employee Engagement in Forbes Article

By Knoa Jul 12, 2017

User AnalyticsSAP UEMUser Experience Management

Organizations invest millions in enterprise software and often have minimal visibility in how these applications are being utilized. In this article recently published in Forbes, our CEO Brian Berns shared his insights on how organizations can drive adoption and user engagement by focusing on user experience (UX) analytics. As a result, organizations can align business initiatives with technology which can improve productivity, efficiency, and customer satisfaction.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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SAP UX and the Importance of User Experience

By Knoa Apr 21, 2017

SAP Fiori SAP UEMUser AnalyticsSAP Screen Personas

Guest post by Sameer Padhye - Sr. Director, Corporate Business Development at SAP SE - Enterprises relying on SAP are always finding ways to enhance user adoption and improve the overall software experience. Whether it be on a new deployment or an upgrade/migration, improving processes, gaining efficiencies and increasing customer satisfaction are all key performance indicators that that will be closely monitored, post-launch. Last week, the SAP UX and Cloud Platform road tour took place in Singapore and Sydney provided a series of workshops on user experience (UX), specifically around SAP Fiori and SAP Screen Personas.

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How to Ensure Success of Your SAP SuccessFactors Implementation

By Knoa Apr 19, 2017

SAP SuccessFactorsUEMUser AnalyticsUser Experience Management

Guest post by Jesse Bernal, Sr Business Development Specialist at SAP - In launching a SAP SuccessFactors Solutions implementation or migration, organizations need a way to improve user experience and adoption, along with a reliable way to reduce risk.

So how do you decide what actually matters the most during an implementation or migration to ensure success? In this article, Jesse Bernal from SAP discusses how organizations can help overcome technology pain points such as change management, workforce training, and business process optimization.

Source: https://blogs.sap.com/2017/04/18/how-to-ensure-success-of-your-sap-successfactors-implementation/

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Introducing the Visual Analytics Kit

By Knoa Mar 25, 2016

FioriUser AnalyticsSelf-Service BITableau

Self-service business intelligence tools (such as SAP Lumira or Tableau) enable end users to make decisions based on their own exploration, querying and visualization of data, without having to rely on a separate BI or IT team. The Visual Analytics Kit goes one step further and makes it easy for non-technical users to create custom visualizations for the Knoa data by leveraging a set of sample, pre-built visualizations. The visualizations included with the Kit are designed to be used for a specific business scenario: managing a Fiori migration project.

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