Entries tagged with “User”

Your APM Technology Isn't Monitoring Your Most Valuable Resource: Your Users

By Knoa Nov 06, 2017

User experienceUserUser AnalyticsUser Experience Management

Many businesses rely on application performance management (APM) tools to monitor and manage software application performance and availability -- and most of them are unaware of how much critical information they're missing out on. As powerful as APM tools are, they've always missed this very important piece of the puzzle: the experience of the user.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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Knoa CEO Explains What Makes a Good User Interface

By Knoa Sep 01, 2017

UserUser interfaceUser experience

A good user interface can have a powerful impact on the usability and user experience of an application. In this article recently published in Forbes, our CEO Brian Berns, shares his insight on what makes an interface good, and some of the risks organizations may face when it settles for a bad interface. Ultimately a good interface is one that enables efficiency, increases productivity, supports end users and saves your organization money.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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Focus on Your People to Make Your Internet of Things Investment Payoff

By Knoa Jul 14, 2017

IoTUser Experience ManagementUserUser Analytics

The Internet of Things is powered by usage patterns created by data and sensors. But its reliance on “things” and “smart” objects distracts from the fact that the Internet of Things is predominantly based on input from . . . people. In this article, Bogdan Nica weighs in on what happens when the people utilizing the technology aren’t using it correctly and the importance of the workforce possessing the skills to use new technology. How can the Internet of Things avoid a classic “garbage in, garbage out” scenario?

Source: https://www.forbes.com/sites/sap/2017/07/14/focus-...

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