Entries tagged with “SAP UEM”

SAP UEM by Knoa User Errors

By Knoa Aug 30, 2017

UEMSAP UEMKnoaUser Experience Management

In this video, Jesse Bernal of SAP provides insight on how user errors can impact your organization each day with rich end user data. He also shares information on SAP End User Management by Knoa and which issues users are having difficulties with as well as focusing on key errors and complex data surrounding those errors.

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Knoa CEO Offers Insight on How to Drive User Adoption and Employee Engagement in Forbes Article

By Knoa Jul 12, 2017

User AnalyticsSAP UEMUser Experience Management

Organizations invest millions in enterprise software and often have minimal visibility in how these applications are being utilized. In this article recently published in Forbes, our CEO Brian Berns shared his insights on how organizations can drive adoption and user engagement by focusing on user experience (UX) analytics. As a result, organizations can align business initiatives with technology which can improve productivity, efficiency, and customer satisfaction.

Source: https://www.forbes.com/sites/forbestechcouncil/201...

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SAP UX and the Importance of User Experience

By Knoa Apr 21, 2017

SAP Fiori SAP UEMUser AnalyticsSAP Screen Personas

Guest post by Sameer Padhye - Sr. Director, Corporate Business Development at SAP SE - Enterprises relying on SAP are always finding ways to enhance user adoption and improve the overall software experience. Whether it be on a new deployment or an upgrade/migration, improving processes, gaining efficiencies and increasing customer satisfaction are all key performance indicators that that will be closely monitored, post-launch. Last week, the SAP UX and Cloud Platform road tour took place in Singapore and Sydney provided a series of workshops on user experience (UX), specifically around SAP Fiori and SAP Screen Personas.

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AU SAP Breakfast Roadshow - Breakfast with Champions

By Knoa Apr 07, 2015

SAP UEM

At the tail end of March 2015, SAP Education Australia & New Zealand (ANZ) completed a series of breakfast events. I presented alongside Anette Karlsson and Mathew Sleaford. It was great to see so many familiar faces in the audience as well as have the chance to meet new ones. Many different types of people attended each of the events, from directors to analysts and students to project managers from a variety of verticals. It was the largest attendance of SAP Education events to date and the questions and participation was excellent.

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